Living at Home Diaries: Teaching Your Parents About Technology

by Skinny Dip on July 25, 2012

Recently I wrote about how moving home to live with my Mom has turned me into an Honorary Senior Citizen, and all of the fun perks that go along with that like special discounts and never having to explain why you’re wearing comfortable walking shoes. However, if you are considering moving back home (especially if you’re planning on working from home) what I failed to mention is that you should be prepared to spend at least  35% of your week helping your parents understand technology. As I’ve learned, being an Honorary Senior is all fine and dandy, until you realize you’re the only one  in the room who knows how to use Google.

It's a vintage Will Smith kind of day.

If you are planning on moving back in with your parents, be prepared to explain or deal with the following:

1. All the Computer Things: My Mom lives in one of those West Coast modern houses that’s all big windows, cedar beams and stacked vertically like a townhouse. My bedroom/office is on the second floor, the kitchen & den are on the third floor and the top floor is a loft-style living room. A huge portion of my day is spent running from my office up to my Mom’s office every time I hear her say something like:

“AHHHHHH $%#$#$$$$ THE MOUSE IS BROKEN! I CAN’T SCROLL”

“Hold on, I’m coming Mom”

(I run upstairs)

“See, it won’t work!”

(I fix it)

“Here you go”

“Thanks Simone”

(I run back downstairs)

“AHHHHH $%#&****$$%%%%%%! SIMONE!”

“What’s wrong Mom?”

“There’s these things that keep popping up and I don’t want them there!”

(I run upstairs again)

“Mom, those are pop ups”

“Well, I never asked for them to be there!”

“No one does, Mom”

*click, click, click*

“Thanks Simone”

(run back downstairs)

“Simone?”

“Yes?”

“I’m really excited about this free beauty sample I just ordered online”

“Oh no, Mom! Did they ask for your credit card information?”

“Yes, is that bad?”

(I run upstairs)

I figure the only way I’m able to get as much done as I do living here,  is because I no longer have to spend as much time on the elliptical machine at the gym.

2. All the Blackberry Things: My Dad likes to think he’s pretty tech savvy because a few years ago he was given a company issued Blackberry and learned how to use Google Earth (which he likes to spend hours on Googling what, we’re not sure) However, recently my Dad’s friend decided to give him his old Blackberry that has a touch screen and all hell broke loose. A few weeks ago I get a call from my Dad and I can hear this high pitched alarm going off in the background.

“SIMONE?!! THE ALARM ON MY BLACKBERRY IS GOING OFF. HOW DO I MAKE IT STOP. DO YOU THINK ITS BROKEN!?”

(read more insanity after the jump)

As someone who jumped straight from a flip phone to an iPhone, I’m pretty hopeless when it comes to using a Blackberry. I discovered my ineptitude when I was in Vegas and used Abby’s phone to send a text to Jen that looked something like this “Hey$ J7N, its Simo(ne. How are Yux? THTS isn’t my P^h^ne.” When Jen and I met the next day, I think one of the first things I said to her was “I’m not retarded, really“.

(My Dad wasn’t too pleased when I suggested the solution to his Blackberry woes was to buy an iPhone.)

“SIMONE CAN YOU COME DOWN AND FIX IT? IT’S BEEN GOING OFF FOR A FEW HOURS. I DON’T THINK I’LL BE ABLE TO SLEEP TONIGHT”

It was late, so I explained to my Dad that I was already in my pajamas and without a car to drive the 10 minutes to his house.

“Dad, doesn’t your friend who gave you the Blackberry live a few blocks away? Maybe he’ll know how to fix it?”

“GOOD CALL. OK BYE!”

Two days later:

“Simone, do you know how to turn up the ringer on this thing?”

AHHHHHHHHH!

3. All the LinkedIn Things: I really didn’t see this one coming considering my Dad was on LinkedIn before I was but, the other day he calls me up and says:

“I need to get a hold of ______ (old family friend) but I don’t have their phone number. Can you look them up on the internet for me?”

(after a quick Google search…)

“Dad, _____ is on LinkedIn, why don’t you just send them a message? Or find them on Facebook”

“But, I don’t have his email”

“But that’s the point of LinkedIn and Facebook, you can find people and message them”

“Yes, I get that Simone. But I DON’T HAVE HIS EMAIL.”

A few hours later, my Mom comes into my room.

“Your Dad is really concerned about this whole LinkedIn situation. He says that _______ only has his phone number and he’s afraid he’ll call while he’s on vacation”

“Yes, but Mom – doesn’t Dad have voicemail? I’m sure _______ will leave a message and then Dad can just call his voicemail and pick it up”

“You can do that?”

AHHHHHHHHHH.

4. All the Roaming Things: Because our town is so close to the American border, often if you drive down by the beach you’ll get a text message saying “Welcome to the USA” and roaming charges will kick in. It’s kind of annoying. The other day my Mom and I were driving along one of the coast line roads when her phone beeps.

“Don’t pick it up Simone! It’s just a text message telling me I’m now ROVING”

“You mean ROAMING”

“Yes, ROVING

5. All the Facebook Things:  My Dad just joined Facebook recently. When I called to wish my Dad  ”Happy Birthday” this year he said:

“Simone, all these people wished me Happy Birthday on Facebook. HOW DID FACEBOOK KNOW?!”

I just bought a new MacBook and will be giving my Dad my old one. I’m hoping with a new computer he’ll learn a few things however, I’m not holding my breath. The first thing he asked me about the lap top is:

“Will I be able to use Google Earth on it?”

So, if you don’t me on social media as much these days, it’s probably because I’m answering my call of duty:

“SIMONE! THE COMPUTER! $%%^%***T&&^&^&&T& AHHHHHH”

Signed,

Simone

aka Tech Support.

Related posts:

  • http://missdudette.blogspot.com Ria

    My mom has even keyboard and mouse issues. And a special talent to block them both. No idea how she does it, but it only takes her 10 minutes on my laptop. So she makes me write things for her.

    They should make a school for parents, that’s all I’m asking right now.
    *sigh*
    xx
    Ria
    (tech and secretarial support)

  • http://twitter.com/TGBlogs Teacher Girl

    Ahahaaa! I just had deja vu! DD lives with his parents who are elderly and it’s like this every day at their house. The computer has a “virus,” the wireless is broken, his dad typed the entire body of the email to his mom in the subject line…. It’s never ending. His dad got a smart phone (Samsung Galaxy S II) this year and it has been interesting to say the least. 

  • Jennifer

    This is HILARIOUS!

  • http://carynlevyonline.wordpress.com/ Caryn

    Hahah! I am my mother’s tech support too. Same thing happens to me when i’m home. – her shouting and me running up the stairs to fix her computer issues.  I’ve also had the SAME facebook convo with her. She just doesn’t get it. and the best was when my sis insisted on putting her on facebook. I said it was a bad idea, (not because i have anything to hide, but because she is tech challenged) One day she wanted to look up a guy my sis had gone on a date with and instead of putting his name in the search field she put his name as her status. my sister flipped and had to show her how to take it down. I died laughing. because it wasn’t me and I was right.

  • http://stealthypoo.wordpress.com/ Stealthypoo

    welcome to my life.

  • http://www.caseypalmer.com/ Casey E. Palmer

    I was having a discussion the other day in a tweetchat about the difference between the generations and was given a counterargument to my argument about having been raised immersed in technology with “baby boomers get it too” and “not to generalize”.

    My rebut was that while baby boomers may familiarize themselves with it, the proportion of baby boomers who “get” tech compared to Millenials is likely far lower.

    It’s examples like these and those that I face with my parents that help me believe that there was nothing wrong with my line of reasoning :|

  • http://twitter.com/IndecisiveRease Rease Kirchner

     I also just moved back in with my mother. I got a wireless printer and it continues to blow her mind that I can print anything from anywhere. I didn’t even try to explain that I can actually email documents to my printer from locations other than the house. I think she would just explode. 

  • http://justlikedominique.wordpress.com/ Dominique

    This was – and still is – my life.  Even though I no longer live with my parents, I get an average of 3 tech support calls per week.  It kinda makes me regret that I taught them how to put my number on speed dial.   

  • http://www.reciperealism.com/ Laura

    Oh man, you’re brave actually giving him a technology device of yours.  I’ve done that for family before and it’s like you passing it on to them automatically means you are now the lifetime support for that device.  ’This thing is having an issue.’ ‘Okay, what am I supposed to do about this issue that I’ve never heard and/or is completely a result of how you use it?’  ’Well you gave it to me.’  Yes, yes I did, what was I thinking.  Oh and speaking of lifetime support – if it doesn’t last a lifetime then it’s ‘why did you give this piece of crap to being with?!’

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